Dialpad
171 Case Studies
A Dialpad Case Study
Nexl, a legal CRM company operating in 20 countries with more than 50 employees, needed a sustainable outbound communication system for its remote, international BDR team. The company also wanted a better way to capture client relationship data for law firms, replacing inefficient manual processes and improving visibility for marketing and business development teams. Nexl chose Dialpad AI to help support this effort.
With Dialpad, Nexl implemented a scalable outbound solution for its distributed team and improved how it handled customer conversations and relationship data. The results were significant: Nexl quadrupled the number of closed deals in just one year, reflecting a 4x increase in closed deals with Dialpad.
Theo Seel Kent
Business Development Representative Manager