Case Study: Miracle Messages builds stronger community connections with Dialpad

Building community with Miracle Message’s phone buddy system

Miracle Messages, an award-winning nonprofit that rebuilds social support systems for unhoused neighbors, needed a simple and reliable way to keep volunteers, hotline staff, and community members connected through its family reunification services and phone-based buddy system. The organization wanted communication that was easy to use for people with low digital literacy and flexible enough to support its community work anywhere.

Dialpad provided the solution through the Dialpad for Good program, giving Miracle Messages an easy-to-manage calling platform for its hotline, voicemail review, and volunteer buddy system. With Dialpad, the nonprofit can add or remove users and phone numbers from an online dashboard in a few clicks, making operations easier and services more accessible; Kevin Adler said Dialpad is a key partner in delivering this resource to the communities they serve.

Miracle Messages

Kevin Adler

Founder and CEO