Case Study: C.R. England keeps truckers connected and boosts fleet engagement with Dialpad

How C.R. England keeps 120 fleets of truckers connected across the country

C.R. England, a trucking and logistics company managing 120 fleets of drivers, needed a simple way to keep truckers connected, engaged, and informed across a highly mobile workforce. The company used Dialpad to run weekly “Driver Huddle” conference calls, but needed a solution that drivers could join easily from computers or mobile devices and catch up on if they missed the meeting.

Dialpad provided recorded calls with link-based access, along with transcripts and post-call summaries, so drivers could stay current even when on the road. The result was strong participation and engagement of around 80% or more in each meeting, helping C.R. England build team culture, improve communication, and support company goals more effectively with Dialpad.

C.R. England

Erik Ekberg

Talent Acquisition and Organizational Development Manager