Case Study: Hillcrest Health saves 2 to 4 hours per week with Dialpad

How Hillcrest Health saves time every week with Dialpad Ai

Hillcrest Health, a F45 Training franchisee running nine studios across the U.S., needed a better communication system to manage operations across locations and avoid using managers’ personal phone lines for work. To solve this, the company turned to Dialpad Connect and Dialpad Meetings for a more flexible, professional way to handle calls and internal coordination.

With Dialpad, Hillcrest Health gained multiple lines, easier user administration, AI Transcriptions, and analytics to track call volume and team performance. The result was a faster, more efficient workflow, with AI Transcriptions alone saving the team two to four hours per week, while Dialpad’s reporting helped managers stay informed and better manage outreach and workload.

Hillcrest Health

Sommer Ehrenberg

Director of F45 Operations