Case Study: Platterz achieves scalable, real-time sales and service operations and $30K+ annual savings with Dialpad

Platterz Scales Sales and Services with Dialpad

Platterz is an office catering platform that curates meals from local restaurants and caterers for teams around the world, supporting 100+ employees across three global offices. Because their business is highly operations‑focused, dependable communications are critical — their previous phone system suffered poor call quality and dropped calls, which hurt the customer experience.

Platterz implemented Dialpad (Talk, Support, Sell) to restore reliable, real‑time voice and support across Sales, Support, and Operations, improving call quality and response times. The move delivered faster service, greater team satisfaction, and over $30K in annual cost savings, positioning Platterz to scale its operations globally.

Platterz

Raz Zohar

Head of Expansion