Dialpad
171 Case Studies
A Dialpad Case Study
Corridor Mobile Medical Services (CMMS) is a Texas-based provider of mobile medical services—X‑rays, lab tests and ultrasounds—serving patients in their homes. As CMMS grew rapidly from 50 to 250 employees, its large, traveling workforce relied on constant contact with dispatch for patient information and directions, creating a critical need for a reliable, scalable communications system that worked on any device.
CMMS implemented Dialpad across the corporate office, dispatch and field techs, choosing it for its device flexibility, intuitive admin/user interface and ability to scale. The result was improved connectivity and reliability for field teams, easier administration as the company expanded, and fast failover during outages so patient care communications remain uninterrupted.
Derek Georg
Chief Systems Officer