Case Study: Enova Energy achieves remote scalability and becomes a virtual company with Dialpad

Enova Energy is Ready to Scale Remotely with Dialpad

Enova Energy, a 35‑employee renewable energy company, needed a scalable, remote‑first communications platform that gave management real‑time visibility into queues and call activity, better sales coaching tools, and strong local supplier support. They also wanted integrations with HubSpot and Microsoft 365 and a solution that would reduce ongoing IT overhead.

Enova deployed Dialpad Talk and Dialpad Contact Center with HubSpot and Microsoft 365 integrations, gaining transcription, coaching tools, scripts, and queue/status visibility. The result was painless remote growth, fewer IT support demands, improved sales oversight and training, and a reliable virtual platform for the business.

Enova Energy

Ian Smith

IT Manager