Case Study: Vivint Solar achieves work-from-anywhere efficiency with Dialpad

Vivint Solar - Customer Case Study

Vivint Solar, a residential solar company with 63% remote employees across 53 sites in North America, needed to move beyond an on-premise PBX and desk phones to better support its distributed workforce. The company chose Dialpad to modernize communications and enable employees to work from anywhere.

With Dialpad’s cloud voice, messaging, meetings, and G Suite integration, Vivint Solar eliminated on-premise infrastructure and third-party carrier costs, achieved six-figure annual savings, reduced telephony administration from five people to one, and deployed hundreds of users in just 48 hours. The shift also removed the need for desk phones and helped create a more agile, productive anywhere-worker culture.

Vivint

Mike Hincks

Director of IT