Case Study: StudioNow achieves 20% telephony cost savings and simplified, flexible communications with Dialpad

StudioNow - Customer Case Study

StudioNow is a cloud-based platform that helps marketers source, bid, contract, manage and pay for video production. Senior Director of Operations Brooks Hofstetter was looking to cut IT costs and make business communications more flexible for a geographically distributed team—after finding their previous enterprise cloud PBX costly, unreliable and hard to configure, StudioNow needed a single, easy-to-manage communications platform.

They moved to Dialpad, which all employees now use via desk phones or the app to text, fax, and access voicemail transcriptions on one platform. The switch delivered about 20% savings in telephony costs, simplified in-house administration and provisioning, and eliminated a separate e-fax provider—while giving staff and vendors more flexible communication options.

StudioNow

Brooks Hofstetter

Senior Director of Operations