Case Study: RevLocal achieves a unified communications solution with Dialpad

How RevLocal manages multiple contact centers with Dialpad

RevLocal, a digital marketing agency, needed a better way to manage internal and client communications after struggling with disconnected tools, multiple logins, no integrations or APIs, and slow user onboarding with its previous calling setup. The lack of support and missing features made it difficult for teams to work efficiently and created a big IT burden.

Dialpad provided a unified communications platform that brought calling, texting, call recordings, and integrations into one app, with easy licensing and user addition. With Dialpad, RevLocal eliminated the fragmented system, simplified support, and gained a more streamlined setup that reduced the weeks-long process of adding users and improved overall usability for the company.

RevLocal

Ruben Clark

Director of IT