Case Study: Nolan Transportation Group achieves streamlined communications and revenue growth with Dialpad

How NTG increased revenue with Dialpad Ai Sales

Nolan Transportation Group faced a fragmented communications environment after rapid growth and multiple mergers left the company with seven different voice tools. This made it hard to transfer calls, track total call volume, or maintain a single IVR, creating inefficiency for employees and customers. To solve this, the logistics company turned to Dialpad Sell to streamline its voice and communications systems.

Dialpad implemented a centralized communications solution that improved visibility, helped control expenses, and added advanced sales and contact center capabilities. The migration was remarkably smooth, with Nolan Transportation Group fully moving 2,000 users within four months of purchase.

Nolan Transportation Group

Mallory VonRohn

Vice President of Technology Operations