Dialpad
171 Case Studies
A Dialpad Case Study
Ansible Health, a healthcare company focused on improving patient experience, needed a HIPAA-compliant communications platform with automated transcripts and reliable calling for a team that wasn’t always tech-savvy. Before switching, their existing provider was expensive and often non-functional, making it hard to support employees and contractors efficiently. Dialpad for Startups stood out because it offered the features Ansible Health needed at a startup-friendly price.
Dialpad implemented a unified voice, video, messaging, and meetings solution with automated call recordings, transcripts, and cross-device access. Ansible Health used Dialpad for calls and conferences on desktop and mobile, replacing desk phones and reducing Zoom licenses. With Dialpad, the company reported saving around 90% on communications, with a potential long-term savings of about 40% even after startup discounts, while also improving reliability and ease of use.
Ming Jack Po
CEO and Founder