Dialpad
171 Case Studies
A Dialpad Case Study
LemonBrew, a real estate business, needed a more innovative unified communications solution to manage calls, texts, contact center functions, and analytics without expanding its technology team. With its previous provider, getting call data was slow and cumbersome, and LemonBrew wanted a better way to access communications insights and improve sales productivity.
Dialpad implemented its TrueCaaS platform for LemonBrew, creating a single hub for communications and analytics, with Salesforce integration and AI-driven call insights. The result was a major efficiency boost: LemonBrew increased sales calls by 57% with just a third of the staff in four months, and reduced data retrieval from hours or days to just minutes—about 45 to 60 times more efficient.
Brandon Snider
Vice President of Technology