Case Study: Triple Aught Design achieves a modern retail experience and 40% cost savings with Dialpad

Triple Aught Design Delivers a Modern Retail Experience with Dialpad

Triple Aught Design is a San Francisco–based designer, manufacturer, and retailer of high‑end outdoor gear with warehouses, manufacturing facilities, and retail stores across the Bay Area and beyond. The company struggled with a bulky, hard‑to‑manage VoIP system that forced employees to share personal mobile numbers, created heavy support burdens for a one‑person IT team, and left staff tied to desk phones.

Switching to Dialpad Talk gave Triple Aught a cloud‑based communications platform that connects stores, offices, and remote teams with 24/7 access to calls, texts, and messaging from any device. The result was a modern, flexible retail experience—improved collaboration across locations, reduced IT overhead, and approximately 40% cost savings.

Triple Aught Design

Peter Hogg

Systems Engineer