Case Study: Corridor Mobile Medical Services achieves seamless remote work and modern cloud telephony with Dialpad

Corridor Mobile Medical Services transitions to Dialpad's modern phone system

Corridor Mobile Medical Services is a mobile X‑ray and EKG provider serving hospice centers, assisted living facilities, clinics and home‑bound patients. With five offices, 40 employees and a 25‑year track record, COO Jamie Lowry needed to replace a legacy phone system with a modern, cloud‑based solution that could support both field and in‑office staff and meet operational and compliance needs.

They implemented Dialpad Talk, moving staff from desk phones to a cloud platform with voice intelligence, real‑time coaching, sentiment analysis and features like analytics and voicemail transcription. The transition was seamless and cost‑effective, delivering easy adoption, better remote work support and more efficient, confident customer service across the organization.

Corridor Mobile Medical Services

Jamie Lowry

Chief Operations Officer