Case Study: Wiz Kid Learning improves customer service with Dialpad

How does Wiz Kid Learning connect with young STEM students from anywhere?

Wiz Kid Learning, an online STEM education company for children ages 4 to 18, needed a better way to communicate with students, parents, and staff. Its old phone system was complicated, hard to set up, and lacked the features the team needed, which hurt customer service. The company looked for a simpler, more scalable solution and found Dialpad through the Tech for Black Founders program.

Dialpad provided Wiz Kid Learning with an easy-to-use, startup-friendly communications platform with calling, texting, and video, plus flexible plans that can grow with the business. With Dialpad, the team can respond quickly to technical questions and course recommendations, improving customer support and communication quality. The result was a more advanced and less confusing system at a price that fit the startup’s budget.

Wiz Kid Learning

Kyla Bolden

Founder and CEO