Case Study: Thread Health achieves HIPAA-compliant, scalable communications with Dialpad

Thread Health gets Dialpad up and running in 30 minutes

Thread Health is a healthcare startup that helps teens and young adults access virtual primary care, urgent care, and health education, mostly through texting. As the company was getting started, it needed a reliable, HIPAA-compliant, scalable communications platform with strong calling and routing capabilities, and chose Dialpad to support its growing operations.

Dialpad implemented its business communications platform, including call analytics, routing, and startup-friendly pricing through the Dialpad for Startups program. Thread Health was up and running in about 30 minutes, with simple onboarding and provisioning, and the team gained a secure solution that could scale with the business while supporting better patient care.

Thread Health

Paul Julius

CEO and Co-Founder