Dialpad
171 Case Studies
A Dialpad Case Study
Mashable, a fast‑growing media company with about 170 employees across New York, San Francisco, Los Angeles, the UK and Australia, needed a scalable, reliable and cost‑effective way to keep a distributed, collaborative team connected. Traditional phone systems were costly, inflexible and created gaps in their daily workflows.
They deployed Dialpad, which integrated with their Google Apps, was quick to install and simple to administer, and is used in collaboration rooms to connect remote and local staff. Adoption was rapid — call quality improved, IT overhead and network footprint were reduced, and the company gained a lightweight, flexible voice solution that better supports cross‑office collaboration.
Dave Bour
Manager of IT Operations