Case Study: CureMint achieves faster, smarter call routing with Dialpad

How CureMint uses Dialpad to stay connected to over 700 dental offices

CureMint, an all-in-one procurement platform for dental organizations, needed a better way to manage voice communications across more than 700 dental office customers. Its previous system couldn’t efficiently route calls, log information in Salesforce, or get callers to the right person quickly, making organized communication a challenge for its Success team.

CureMint chose Dialpad to solve these issues with intelligent call routing, simultaneous ringing, and automatic Salesforce logging. The rollout was seamless and completed in just a few days, and Dialpad now helps CureMint direct calls to the right department quickly, avoid missed calls, and scale affordably as the company grows.

CureMint

Brad Springer

VP of Success