Fiserv B2B Case Studies & Customer Successes

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Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and deliver financial services experiences in step with the way people live and work today. For more than 30 years, Fiserv has been a trusted leader in financial services technology, helping clients achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and insights and optimization.

Case Studies

Showing 157 Fiserv Customer Success Stories

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1st Source Bank achieves data-driven debit card growth with Fiserv's Card Expert

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ACLEDA Bank Plc. achieves mass-market mobile banking access in Cambodia with Fiserv Mobiliti Reach

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Allegacy Federal Credit Union achieves seamless remote mock conversion with Fiserv

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Alliance Data achieves 68% paperless conversion and reaches 1M+ cardmembers with Fiserv eBill Distribution

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Amarillo National Bank achieves enhanced mobile banking security and debit card controls with Fiserv Mobiliti and CardValet

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AMOCO Federal Credit Union achieves streamlined contract management and reduced auto-renewal risk with Fiserv Nautilus Workflow Client

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APCO Employees Credit Union achieves seamless, unified member service across 20 branches with Fiserv ConvergeIT VoIP

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Ardent Credit Union cuts month-end close time in half with Fiserv Prologue Financials

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Associated Bank achieves enterprise-wide automation and faster, paperless processing with Fiserv Nautilus

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AT&T achieves millions in savings and streamlined bank relationships with Fiserv's Weiland BRMedge

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ATM Solutions achieves higher ATM availability and lower operational costs with Fiserv Device Manager

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Bank of Ireland achieves real-time in-app customer engagement and tens of thousands of enrollments with Fiserv's Mobiliti Edge

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Bank Zachodni WBK achieves personalised, simplified pricing and 8–10% lower funding costs with Fiserv's Signature Pricing & Billing module

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Bank Zachodni WBK achieves seamless single-weekend migration of 1.4M accounts with Fiserv

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BankLiberty achieves 58% online banking customer adoption with Mobiliti from Fiserv

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Bell Bank achieves faster, more accurate budgeting and planning with Fiserv's Management Planning and Control

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Bell State Bank & Trust achieves rapid mobile deposit growth and market expansion with Fiserv Mobile Source Capture

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Bethpage Federal Credit Union achieves faster money movement and significant deposit growth with Fiserv NOW® Gateway: RTP® Network

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Bill Pay Call Center achieves 58% more payee/e-bill enrollments and 9% higher customer satisfaction with Fiserv

BMO Harris Bank achieves streamlined, highly accurate loan processing with Fiserv LoanComplete

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PSP Buckaroo strengthens AML compliance and expands services with Fiserv AML Risk Manager

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Cadence Bank achieves scalable, accurate AML detection and reduced false positives with Fiserv AML Risk Manager

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Capital City Bank achieves faster, auditable reconciliations and stronger controls with Fiserv Frontier Reconciliation

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Cardtronics achieves automated cash forecasting and higher ATM availability with Fiserv

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CareSource modernizes and automates premium payments to boost member satisfaction with Fiserv (BillMatrix)

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Carrollton Bank achieves faster product rollouts and growth with Fiserv outsourced account processing

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Carter Bank & Trust achieves real-time fraud protection and stronger customer trust with Fiserv SecureNow

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CenterState Bank achieves 20,000+ customer contact updates and improved branch productivity with Architect from Fiserv

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Central Bank achieves 195% increase in sales calls and stronger cross-selling with Fiserv EnAct

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Central Bank achieves faster strategic planning and franchise growth with BankAnalyst from Fiserv

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Central Bank achieves streamlined teller operations and elevated customer service with Fiserv's Connected Teller for Signature

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Central Keystone Federal Credit Union cuts NCUA 5300 Call Report prep time by 80% with Fiserv's Wisdom: 5300 Call Report Assistant

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Central Valley Community Bank achieves 35% mobile adoption and expands online presence with Fiserv's Corillian Online and Mobiliti

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Central Valley Community Bank achieves rapid, data-driven growth and branch optimization with Fiserv's BankAnalyst Market

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Century Bank and Trust achieves rapid mobile banking adoption and improved business client retention with Fiserv Mobiliti Business

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Citi Financial achieves lower bank fees and increased productivity with Fiserv's Weiland BRMedge

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Coca‑Cola achieves streamlined global bank account management and reduced fraud risk with Fiserv's Weiland BAweb

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Community Bank achieves significant time and cost savings with Fiserv's Frontier Reconciliation

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Community First Bank achieves enterprise-wide content management and streamlined, paperless operations with Fiserv Director

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Community Service Credit Union achieves stronger security and faster, more convenient service with Fiserv Verifast palm-vein authentication

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Complex Community Federal Credit Union achieves 70% reduction in password reset calls and frees IT time with Fiserv Verifast SSO

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CoVantage Credit Union achieves faster loan applications and 30% loan growth with Fiserv Architect: SDK

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DailyPay achieves instant, 24/7 access to earned wages with Fiserv Digital Disbursements

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DecisionLogic achieves real-time, reliable account verification with Fiserv AllData Aggregation

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Del-One Federal Credit Union achieves budgeting visibility and faster scenario planning with Fiserv Vantage Risk and Budgeting Manager

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Desjardins Bank achieves 85–90% automated loan portfolio reviews with Fiserv iVue Advantage

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Dime Community Bank achieves 50%+ card activation uplift and cuts fraud risk with Fiserv's Card Expert

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DuPont Community Credit Union achieves a positive member experience after a mass credit and debit card reissue with Architect from Fiserv

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Empire Life achieves streamlined, auditable AML risk monitoring with Fiserv AML Risk Manager

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Enterprise Bank achieves 390% small-business mobile adoption and boosts self-service with Fiserv Mobiliti Business

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FE CREDIT achieves rapid credit-card launch and market-leading portfolio growth with Fiserv's FirstVision

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Fifth Third Bank achieves centralized, automated reconciliations and major efficiency gains with Fiserv Frontier Reconciliation

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Mid-Sized Independent Broker-Dealer Streamlines Onboarding, Expands Product Offering and Cuts Costs with Fiserv Unified Wealth Platform

FinLocker achieves real-time financial insights for consumers and CRA credit for lenders with Fiserv AllData Aggregation

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Firefly Credit Union achieves same-day document processing and eliminates months-long scanning backlog with Fiserv's Nautilus Advanced Capture

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First Alliance Credit Union achieves increased member engagement and 17% average monthly loan growth with Fiserv Credit Sense

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First Alliance Credit Union doubles loan volume and reduces transaction staff with Fiserv Interactive Branch Kiosk and Verifast Kiosk

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First Command Bank achieves 14% more online sessions and 33% lower call center volume with Fiserv Architect

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First Federal Bank achieves a faster, more accurate financial close and greater employee satisfaction with Fiserv Frontier Reconciliation

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First Foundation Bank achieves 75% process automation and 78% asset growth with Fiserv (The Vault BI & Service Delivery Framework)

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First National Bank of Talladega achieves streamlined account opening and increased customer referrals with Fiserv Business Process Manager

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First Ukrainian International Bank achieves major cost savings and improved ATM availability with Fiserv's Integrated Currency Manager

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Attracting and Retaining Commercial Customers with Business Online and Mobiliti Business

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Flagstar Bank achieves better control of its currency supply and reduced costs with Fiserv Integrated Currency Manager

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FlexWage Solutions achieves real-time earned-wage access and higher employee adoption with Fiserv Digital Disbursements

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FNB Community Bank achieves a cost-effective, fully outsourced credit card program with Fiserv Credit Choice

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Forcht Bank achieves enterprise-grade cybersecurity and major cost savings with Fiserv

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Four Seasons Federal Credit Union achieves record 74% member adoption in one week with Fiserv's Corillian Online

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Granite State Credit Union achieves faster vendor payments and streamlined invoice approvals with Fiserv Nautilus

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Granite State Credit Union boosts digital banking adoption and member satisfaction with Fiserv's Corillian Online and Mobiliti

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The Guardian Life Insurance Company of America strengthens enterprisewide financial crime detection with Fiserv's Financial Crime Risk Management Platform

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Howard Bank achieves paperless, streamlined account opening—cutting time from 90 to 20 minutes—with Fiserv

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InTouch Credit Union achieves a high‑performance, secure network and streamlined vendor management with Fiserv Managed Network Services

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Intracoastal Bank achieves double-digit growth and early profitability with Fiserv's Premier bank platform

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Large Wealth Management Firm achieves greater advisor efficiency and operational scalability with Fiserv's Unified Wealth Platform

Leading Broker-Dealer Business achieves scalable, branded digital financial planning and improved client engagement with Fiserv

Lenme achieves seamless bank-account connections and 40% fewer complaints with Fiserv AllData Aggregation

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Liberty Bank achieves improved information security, efficiency and customer service with Fiserv Nautilus

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Luther Burbank Savings achieves streamlined reporting and 30% faster report development with Fiserv Business Analytics

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Major European Bank achieves €18M+ annual revenue boost by stemming revenue leakage with Fiserv Performance Acceleration Services

Major Insurance Company achieves lower costs, faster payouts and improved payment tracking with Fiserv Digital Disbursements

Maps Credit Union achieves operational efficiency and $30K annual postage savings with Fiserv DNAcreator

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Medisys Employees Federal Credit Union achieves 77% increase in monthly loans and streamlined lending with Loancierge from Fiserv

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Mercantile Bank achieves increased profitability and efficiency with Fiserv's Weiland Account Analysis

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Merck Sharp & Dohme Federal Credit Union achieves secure, frictionless member and employee access with Fiserv Verifast

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MIDFLORIDA Credit Union achieves 90%+ sweep efficiency and automated deposit reclassification with Fiserv ReserveLink

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MidWestOne Bank achieves rapid mobile adoption and a consistent customer experience with Fiserv Mobiliti

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MONETA Money Bank achieves 30% cost savings and accelerates digital transformation with Fiserv's FirstVision platform

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Morton Community Bank achieves enhanced AML compliance and fraud detection with Fiserv's Financial Crime Risk Management Platform

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Multi-Billion-Dollar Bank achieves 30% growth readiness and streamlined operations with Fiserv

Multi-Billion-Dollar Financial Institution achieves accelerated growth readiness and streamlined operations with Fiserv

MutualBank achieves faster mortgage loan servicing and improved customer service with Nautilus from Fiserv

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Naheola Credit Union achieves real-time asset-liability management and 75% faster month-end reporting with Fiserv Wisdom: Asset Liability Management

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NavyArmy Community Credit Union boosts mobile adoption 20% and triples mobile deposits with Fiserv Mobiliti

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NBT Bank achieves award-winning cardholder engagement and portfolio growth with Fiserv's CardVision

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NBT Bank achieves debit card portfolio growth and reduces monthly reporting time by up to 16 hours with Fiserv Card Expert

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Neighbors FCU achieves omnichannel, remote member service and operational efficiency with Fiserv LinkLive

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New York City-based bank achieves automated reconciliation, 84% DDA cost reduction and improved audit visibility with Fiserv Frontier Reconciliation

Nium achieves rapid global card issuance and scale with Fiserv VisionPLUS

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North Shore Bank achieves rapid mobile adoption — surpasses first-year goals in one month with Fiserv's Mobiliti

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Northeastern U.S. Bank achieves uninterrupted operations after mass Windows outage with Fiserv Data Vaulting and Hosted Recovery Services

Northway Bank achieves 60–75% faster reconciliations and a paperless, auditable process with Fiserv Frontier Reconciliation

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Ocean Bank achieves improved interest-rate risk forecasting and more profitable growth with Fiserv's Asset Liability Manager

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Pacific Life achieves automated account certification and cloud reconciliation with Fiserv Frontier Reconciliation

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Pan-American Life Insurance Group achieves enterprise AML visibility across 22 countries with Fiserv AML Risk Manager

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Patriots Bank achieves six-figure savings and real-time banking with Fiserv

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Peoples Trust Company boosts debit card usage and customer satisfaction with Fiserv's uChoose Rewards

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Premier Members Credit Union achieves a streamlined merger and $200K in projected savings with Architect from Fiserv

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R Bank prevents $180,000 in check fraud and secures customer trust with Fiserv ARGO OASIS

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Rally Credit Union achieves massive testing-time savings and faster software deployments with Fiserv automated UAT

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RealPage achieves convenient renter bill pay and reduced cash-handling risk with Fiserv's CheckFreePay

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Regions Bank achieves significant digital payments growth and engagement with Fiserv

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Salem Five achieves commercial growth and improved profitability with Fiserv's Weiland Account Analysis

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Salt River Project achieves 10X cash payment access and cost savings with Fiserv CheckFreePay

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San Antonio Federal Credit Union achieves $4M in cost savings and halves budgeting time with Fiserv’s Funds Transfer Pricing and Management Planning and Control

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Santander cuts manual SAR investigations by over 40% and saves $750K with Fiserv AML Manager

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Seacoast National Bank achieves RAROC-driven insights and faster, more efficient decision-making with Fiserv's integrated risk and performance solutions

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Shell Geismar Federal Credit Union achieves $470M asset growth and modernized account processing with Fiserv's CUnify

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South Carolina Federal Credit Union achieves frictionless, highly secure online banking with Fiserv SecureNow

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Southern Bank achieves a 55% reduction in fraud with Fiserv's CardValet

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Staley Credit Union achieves 26% debit-transaction growth and 41% interchange revenue increase with Fiserv CardVision

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Staley Credit Union builds a branded digital channel and doubles mobile users with Fiserv Corillian Online

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Staley Credit Union achieves rapid online and mobile adoption with Fiserv's Configure Digital Corillian

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Stifel Financial Corp. achieves $300K+ annual savings and improved cash management with Fiserv's Weiland BRMedge

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Sub-Saharan African Bank achieves $130M+ incremental revenue with Fiserv Performance Acceleration Services

Sun Federal Credit Union achieves 1,034% increase in credit card balances with Fiserv

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SunTrust Bank achieves rapid adoption and strong transaction growth with Fiserv's Turnkey Service for Zelle

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Sunwest Bank achieves 53% reduction in duplicate CIF records with Fiserv Core Specification Services

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SunWest Federal Credit Union achieves rapid mobile adoption and improved member engagement with Fiserv (Mobiliti & Corillian Online)

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Synchrony Financial achieves core migration and customer experience transformation with Fiserv

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Tennessee Valley Federal Credit Union achieves high mobile banking adoption and top app store ratings with Fiserv Mobiliti

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Tesco Bank achieves full-service retail banking and rapid digital growth with Fiserv

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The First National Bank of Long Island achieves 50% storage reduction and faster processes with Fiserv's Nautilus

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The Washington Savings Bank achieves nearly 95% monthly cost savings and greater account customization with Fiserv Relationship Rewards

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Thomaston Savings Bank achieves stronger asset/liability management and interest rate risk control with Fiserv's Asset Liability Manager

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Tier 1 Bank achieves 10% cash inventory reduction and $1M+ annual ATM servicing cost savings with Fiserv Integrated Currency Manager and Device Manager

Top 10 US Insurance Company achieves faster, more accurate reconciliations with Fiserv Frontier Reconciliation

Top Wealth Management Firm achieves automated, scalable fee billing and faster invoicing with Fiserv Advantage Fee

Tri Counties Bank achieves $45,000/month revenue increase with Fiserv Weiland Account Analysis

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Truliant Federal Credit Union halves reconciliation time and eliminates unknown write-offs with Fiserv Frontier Reconciliation

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Trustmark achieves a smooth, rapid upgrade to ARP/SMS 10.0 with Fiserv

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Tyndall Federal Credit Union achieves rapid core recovery and uninterrupted member service with Fiserv

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Top 25 U.S.-based Bank Eliminates Credit Risk and Cuts Returns 46% with Fiserv TransferNow: Next-Day Good Funds

Top 10 U.S. Bank triples P2P transaction volume and delights customers with Fiserv Turnkey Service for Zelle

U.S.-based Fortune 500 warranty insurance company cuts operating costs 50% and slashes claim handling from 45 to 3 minutes with Fiserv's Salesforce Service Cloud migration

UMassFive College Federal Credit Union achieves higher online banking adoption and mobile engagement with Fiserv

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UniCredit Bank achieves lower cash-related costs and improved ATM availability with Fiserv's Integrated Currency Manager

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Union County Savings Bank achieves rapid data recovery, redundancy and 24/7 managed infrastructure with Fiserv Data Vaulting and Remote Management

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United Prairie Bank achieves renewed account profitability and over $500K annual revenue/savings with Fiserv Advisory Services

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Top 25 U.S.-based bank achieves zero credit losses and 46% fewer outbound returns with Fiserv TransferNow: Next-Day Good Funds

Veridian Credit Union achieves real-time travel updates and streamlined member service with Fiserv Card Developer API

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Vibrant Credit Union achieves modernized core and faster member service with Fiserv DNA

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Wayne Bank achieves a faster, more secure and resilient network, cutting downtime from 4 hours to 5 minutes with Sentry from Fiserv

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West Community Credit Union achieves increased digital engagement and member growth with Fiserv's Credit Sense

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Western New York Federal Credit Union achieves reduced fraud losses and improved member experience with Fiserv Card Risk Office

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Wings Financial Credit Union achieves 30% loan growth and $100M in new loans with Fiserv Architect

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YourCash achieves improved ATM availability and supply chain control with Fiserv Device Manager

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