Case Study: Bell State Bank & Trust achieves rapid mobile deposit growth and market expansion with Fiserv Mobile Source Capture

A Fiserv Case Study

Preview of the Bell State Bank & Trust Case Study

Bell State Bank & Trust Expanding Into New Markets and Increasing Mobile Adoption With Mobile Source Capture

Bell State Bank & Trust, a Fargo-headquartered bank expanding into Minneapolis with limited branches and no ATMs, needed a way to grow accounts and stay ahead of the market by offering new digital services. To address this, the bank partnered with Fiserv and added Mobile Source Capture (alongside its existing Mobiliti mobile banking) to give customers remote check-deposit capabilities.

Fiserv implemented Mobile Source Capture integrated with the bank’s Signature platform and mobile channel, which accelerated adoption—mobile deposits jumped from hundreds to thousands in the first month—and supported successful expansion into the new market. The Fiserv solution also reduced risk via on-phone duplicate detection and drove one of the highest Mobile Source Capture usage rates per account, helping Bell State Bank & Trust attract customers and increase mobile engagement.


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Bell State Bank & Trust

Polly J. Thorsness

National Check Professional (NCP), SVP, Deposit Operations


Fiserv

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