Case Study: Community Bank achieves significant time and cost savings with Fiserv's Frontier Reconciliation

Community Bank Cost and Time Savings are Realized Through Automated Reconciliation Software from Fiserv

Community Bank, a fast-growing regional financial institution, struggled with slow, error-prone spreadsheet-based reconciliations and low match rates. After evaluating options, they selected Frontier Reconciliation from Fiserv to replace manual processes and improve efficiency.

Fiserv implemented Frontier Reconciliation with onsite training, producing a smooth rollout and immediate gains: reconciliation time dropped to about one hour (from a half- to full-day per bank), match rates increased from roughly 30–50% to 70–80%, and annual cost savings were estimated at $40,000–$80,000, freeing staff to focus on customer-facing work.

Community Bank

Daniel Renfroe

Senior Vice President of Finance