Case Study: Top 25 U.S.-based bank achieves zero credit losses and 46% fewer outbound returns with Fiserv TransferNow: Next-Day Good Funds

Top 25 Bank Eliminates Credit Risk With TransferNow: Next-Day Good Funds

US based Bank, a top‑25 U.S. financial institution offering banking, auto finance and mortgage services, needed to expand online and mobile transfer options to meet growing consumer demand while eliminating credit risk and lowering operational costs tied to returned transfers. The bank turned to Fiserv and implemented TransferNow: Next-Day Good Funds to provide a faster, market‑leading account‑to‑account transfer option.

Fiserv’s TransferNow: Next-Day Good Funds, connected via the NOW® Network, enabled next‑day transfers to and from accounts at nearly every U.S. financial institution, eliminating credit exposure and speeding customer payments. After deployment the bank reported zero NSF losses, a 46% reduction in outbound returns and related administrative costs, a 6% increase in “extremely satisfied” transfer timing ratings, and about 66% of transfers now settling next day.