Fiserv
157 Case Studies
A Fiserv Case Study
MIDFLORIDA Credit Union, a $2.5B, 40-branch institution serving 240,000 members, faced a failing deposit reclassification system just as it prepared to convert its core to DNA from Fiserv. With only two weeks to prepare, Fiserv was asked to implement ReserveLink and develop custom interfaces so the reclassification system could go live alongside the DNA conversion without disrupting staff or members.
Fiserv implemented ReserveLink and delivered two custom interfaces to read DDA extracts and post results to the general ledger, completing both the DNA and ReserveLink installations over a single weekend. The automated ReserveLink solution achieved 90%+ sweep efficiency, converted idle balances into earning assets, lowered operational costs through unattended processing, ensured Fed compliance, and required no manual intervention—delivering immediate, measurable benefits for MIDFLORIDA.
Terry Willett
Assistant Accounting Manager