Fiserv
157 Case Studies
A Fiserv Case Study
AT&T, a Fortune 500 telecommunications company with thousands of retail and corporate locations, faced the complex, labor‑intensive task of reviewing hundreds of bank accounts and statements across multiple financial institutions. To streamline fee analysis and uncover billing errors, AT&T deployed Weiland BRMedge from Fiserv for automated bank statement retrieval, normalization and review.
Fiserv’s Weiland BRMedge automatically compares actual vs. expected charges, flags discrepancies, and normalizes disparate bank service codes to reveal hidden fees, enabling AT&T to close unnecessary accounts, consolidate bank relationships and renegotiate pricing (including harmonizing WarnerMedia rates after acquisition). The solution delivered measurable impact: one retail consolidation saved more than $200,000, lockbox cleanup and account consolidation produced additional savings in the hundreds of thousands, and AT&T estimates total savings of millions of dollars over a seven‑year period, plus ongoing monthly reporting and operational efficiency.
Terri Crocker
Lead Analyst