Case Study: Citi Financial achieves lower bank fees and increased productivity with Fiserv's Weiland BRMedge

Automation and Discrepancy Reporting Keep Costs Down and Revenue Up

CitiFinancial, a division of Citigroup that manages a large portfolio of commercial accounts, faced time-consuming, error-prone manual auditing of bank statements and complex third-party account maintenance. To address these challenges, CitiFinancial deployed Weiland BRMedge from Fiserv to automate bank fee analysis and gain a single, comprehensive view of its treasury operations.

Using Weiland BRMedge, Fiserv automated reporting and discrepancy detection, enabling CitiFinancial to reduce bank fees, increase productivity and improve cash-management transparency. The Fiserv solution also helped identify missing account protections, grade banking partner performance, and support fee budgeting and scenario modeling—streamlining account maintenance and delivering measurable operational improvements for CitiFinancial’s treasury and commercial clients.

CitiFinancial

Nicolas Kok

Vice President, Bank Network Management