Case Study: Large Wealth Management Firm achieves greater advisor efficiency and operational scalability with Fiserv's Unified Wealth Platform

State-of-the-Art Portfolio Management and Trading Technology for Advisors Revitalizes Investment Firm’s Operations to Help Drive Growth

Large Wealth Management Firm, one of the world’s largest investment advisory firms, sought to upgrade its legacy rep-as-portfolio-manager portfolio management and trading systems to increase advisor capacity without disrupting its service model. The firm engaged Fiserv to replace the old platform with Fiserv’s Unified Wealth Platform, aiming to give advisors a modern user interface, stronger trading and decision-support tools, and streamlined workflows.

Fiserv implemented Unified Wealth Platform — an end-to-end, web-based solution with block trading, automated rebalancing, model construction and order-management — and migrated clients in a controlled rollout. The platform now supports over 5,000 users (4,200 advisor teams), 375,000 accounts and 25,000 investment models; advisors report saving about 12 hours per week and cite examples such as rebalancing 360 accounts with $130 million in trades in one hour. Fiserv’s solution delivered measurable operational scalability and faster processing, allowing advisors to spend more time serving clients.