Case Study: Pan-American Life Insurance Group achieves enterprise AML visibility across 22 countries with Fiserv AML Risk Manager

Gaining an Enterprise View of Compliance Across 22 Countries to Effectively Manage Money Laundering Risk

Pan-American Life Insurance Group, which operates in 22 countries across the Americas, faced a fragmented anti‑money laundering (AML) program with country‑specific tools, manual Excel reporting (more than 20 spreadsheets) and limited access to source data. Seeking a single, insurance‑focused solution to achieve consistent compliance and better enterprise visibility, the Group selected Fiserv and its AML Risk Manager product.

Fiserv implemented AML Risk Manager to consolidate multiple AML systems into one corporate view, combining FATCA, CRS, watch list filtering and transaction monitoring with automatic risk rankings and alerts. The Fiserv solution replaced the spreadsheet‑heavy process with a single place to view high‑risk cases and pull Board metrics, enabling faster, more accurate detection of financial crime, streamlined investigations and reduced operational costs across Pan‑American Life Insurance Group.

Pan-American Life Insurance Group

Paola Corrada

Vice President and Chief Compliance Officer