Case Study: The First National Bank of Long Island achieves 50% storage reduction and faster processes with Fiserv's Nautilus

The First National Bank of Long Island New Approach to Content Management Gives Bank the Room It Needs to Grow

The First National Bank of Long Island was constrained by an outdated, space‑intensive document storage system and time‑consuming manual processes that limited growth. To modernize its operations, the bank partnered with Fiserv and selected the Nautilus enterprise content management solution (alongside Fiserv’s Signature account processing system).

Fiserv implemented Nautilus—integrated with Signature—to provide document imaging, electronic document management, automated workflows, archiving and teller/desktop integration, easing the staff transition with a train‑the‑trainer approach. The bank cut physical storage by over 50%, saved hours of processing time and courier costs through automated workflows, enabled document access from Signature screens, and is planning mobile access to further streamline decision‑making.

The First National Bank of Long Island

Betsy Gustafson

Senior Vice president of Operations