Case Study: Morton Community Bank achieves enhanced AML compliance and fraud detection with Fiserv's Financial Crime Risk Management Platform

Making the Most of Financial Crime Risk Management Platform with Advisory Services From Fiserv

Morton Community Bank, a $3 billion community bank with 38 branches in central Illinois, engaged Fiserv to strengthen regulatory compliance and fraud prevention by getting more value from the Financial Crime Risk Management Platform (including AML Manager and Fraud Risk Manager). The bank sought help to better leverage detection, alert intelligence, case management and reporting as regulatory pressures and complexity increased.

Fiserv provided a three‑month Advisory Services engagement—diagnosis, on-site calibration and training, and follow-up support—to recalibrate alert parameters, dynamic risk scoring, reporting and case workflows. The engagement delivered measurable benefits: automated CTR and SAR filing, a unified one‑screen AML and fraud case-management view, elimination of much manual tracking, deeper insight into customer transaction patterns, and improved performance on internal and external examinations—results Morton Community Bank called its most successful Fiserv engagement to date.

Morton Community Bank

Elaina Moline

Executive Vice President and Chief Operations Officer