Case Study: Luther Burbank Savings achieves streamlined reporting and 30% faster report development with Fiserv Business Analytics

Luther Burbank Savings West Coast Community Bank Optimizes Reporting Performance Through Integrated Business Intelligence

Luther Burbank Savings, an FDIC‑insured West Coast community bank with $6.7 billion in assets, needed to modernize and standardize its reporting by replacing the former iVue reporting tool with an industry‑recognized, intuitive, SOX‑compliant solution that could handle complex reports and multiple output formats. The bank chose Fiserv’s Business Analytics integrated with iVue Advantage (including PowerShare) to provide a single source of truth, mobile access, and customizable views.

Fiserv worked closely with Luther Burbank to implement Business Analytics and iVue PowerShare, enabling staff to create standardized, branded reports and custom data views. The solution delivered clear efficiencies: 30 minutes saved per day on deposit interest rate tests, 1.5 workdays saved per month on credit packages, more than two workdays saved per quarter on call reports, and at least a 30% reduction in report development time, plus multi‑format outputs (Excel, PDF, charts) and company‑wide templates.

Luther Burbank Savings

Linda Hamza

SVP, Director of Information Technology