Case Study: Central Keystone Federal Credit Union cuts NCUA 5300 Call Report prep time by 80% with Fiserv's Wisdom: 5300 Call Report Assistant

Central Keystone Federal Credit Union Solution Dramatically Reduces Time to Prepare NCUA 5300 Call Report

Central Keystone Federal Credit Union, a $39 million credit union based in Sunbury, Pennsylvania, was spending roughly two full workdays each quarter manually preparing the NCUA 5300 Call Report. To reduce the tedious data entry and free up its six-person staff to focus on members, Central Keystone turned to Fiserv and its Wisdom™: 5300 Call Report Assistant.

Fiserv implemented Wisdom: 5300 Call Report Assistant, which integrates with the credit union’s Charlotte account processing system and other Wisdom modules to pull data from seven sources and auto-populate the 5300 report. The automation cut preparation time by more than 80% (saving about 16 hours per quarter), reduced manual inputs to roughly 10 items, enabled reports to be completed in under 30 minutes, and improved examiner reviews—freeing staff to spend more time serving members.

Central Keystone Federal Credit Union

Kris Kauffman

Chief Executive Officer