Case Study: Top Wealth Management Firm achieves automated, scalable fee billing and faster invoicing with Fiserv Advantage Fee

How Technology From Fiserv Accelerates a Top Wealth Management Firm’s Revenue

Top Wealth Management Firm, a full‑service wealth manager with roughly $450 billion in assets under management, struggled with an expensive, inflexible legacy billing system that required manual invoice adjustments across nearly 1 million accounts. The firm turned to Fiserv and its Advantage Fee billing technology to address complex fee agreements, high transaction volumes, multi‑currency and sleeve‑level billing, and growing regulatory reporting needs.

Fiserv implemented Advantage Fee to automate workflows, replace the costly mainframe platform and centralize configurable billing across 850,000 accounts, enabling the firm to complete the full invoicing cycle within the business day. The new system increased invoice production to 126,000 invoices per hour (scalable toward 160,000), eliminated many manual interventions, improved billing accuracy and reduced operational and maintenance expenses.