Case Study: UniCredit Bank achieves lower cash-related costs and improved ATM availability with Fiserv's Integrated Currency Manager

UniCredit Bank - Customer Case Study

UniCredit Bank, a top-six Ukrainian institution with 287 branches and 900+ ATMs, faced rising customer cash demand, highly volatile cash-out volumes and complex delivery routes as it expanded its self-service network. To centralize replenishment schedules, optimize cash levels and control funding and delivery costs across a geographically dispersed ATM network, UniCredit turned to Fiserv’s Integrated Currency Manager.

Fiserv implemented Integrated Currency Manager to provide centralized currency forecasting, optimize replenishment and improve routing; the solution lowered average ATM cash balances by 6% while cash-outs increased 15%, reduced total cash-related costs by 6% and cut cash-related cost per dollar of cash-out by 18%, recouping implementation costs in eight months. The Fiserv solution maintained high ATM availability, streamlined delivery routes and enabled UniCredit to scale centralized cash management across most of its network.

UniCredit Bank

Valeriy Lapin

ATM and Self-Service Manager