Fiserv
157 Case Studies
A Fiserv Case Study
Intracoastal Bank, a de novo community bank founded in 2008, needed best‑in‑class technology to become the leading financial services provider in its market. After evaluating options, Intracoastal Bank partnered with Fiserv, outsourcing account processing and selecting the Premier bank platform along with a range of complementary Fiserv solutions to deliver integrated, modern banking capabilities.
With Fiserv’s Premier platform and services, Intracoastal Bank achieved double‑digit asset growth every year—expanding from about $46 million in 2008 to over $332 million in 2018—became profitable in its second year and recorded consistent net income growth; Fiserv’s multi‑channel technology and strategic support also helped the bank compete with larger rivals and improve customer convenience.
Cheryl Tanenbaum
Senior Vice President/Chief Financial Officer