Case Study: Mercantile Bank achieves increased profitability and efficiency with Fiserv's Weiland Account Analysis

Mercantile Bank Seizes an Opportunity with Weiland Account Analysis

Mercantile Bank, a $1.4 billion community bank based in Grand Rapids, sought to grow its commercial banking business and improve profitability by capturing lost fee revenue, streamlining billing and eliminating manual data entry. To meet these goals the bank turned to Fiserv and its Weiland Account Analysis solution.

Fiserv implemented the web‑based Weiland Account Analysis platform, consolidating billing data, automating uploads, and delivering customizable, graphical statements and reports. The fast September–November rollout and ongoing support from Fiserv let Mercantile Bank begin billing for items it previously couldn’t capture, reduce manual keying, improve efficiency and reporting, and unlock new fee revenue and business-development opportunities.

Mercantile Bank

John Byl

Senior Vice President and Treasury Sales Manager