Case Study: Ardent Credit Union cuts month-end close time in half with Fiserv Prologue Financials

Credit Union Cuts Month-End Close Time in Half With Prologue™ Financials

Ardent Credit Union, a Philadelphia-based credit union with $650 million in assets, faced an inefficient, mostly manual accounting process built on spreadsheets that couldn’t keep pace with rapid growth. New controller Ray Colavita selected Prologue Financials from Fiserv to replace the outdated system and leverage integration with Fiserv’s XP2 platform for a financial-institution-specific solution.

Fiserv implemented Prologue Financials in about three months with hands-on support, introducing automated workflows, user-level permissions and unattended processing. The change cut month-end close time from more than six days to three, reduced error-resolution from hours to seconds, enabled daily management reports, streamlined accounts payable for timelier payments, and materially increased staff productivity.

Ardent Credit Union