Guidewire B2B Case Studies & Customer Successes

Guidewire logo

Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. Guidewire Software combines three elements – core processing, data and analytics, and digital engagement into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire.

Case Studies

Showing 160 Guidewire Customer Success Stories

search button

AAA Carolinas achieves faster speed-to-market and a modern, integrated digital insurance platform with Guidewire InsuranceSuite and Digital Portals

AAA Carolinas logo

ADAC (Germany's largest automobile club) achieves streamlined roadside and medical assistance operations with Guidewire ClaimCenter

ADAC logo

Admiral Group plc achieves faster time-to-market and a modern, flexible insurance platform with Guidewire (PolicyCenter & BillingCenter)

Admiral Group plc logo

Aioi Nissay Dowa Insurance achieves rapid product expansion and fully automated operations with Guidewire InsuranceSuite on Guidewire Cloud

Aioi Nissay Dowa Insurance logo

Alberta Motor Association achieves core system modernization and improved agent and customer service with Guidewire InsuranceSuite

Alberta Motor Association logo

Alfa Insurance achieves streamlined systems and reduced maintenance costs with Guidewire InsuranceSuite

Alfa Insurance logo

Allianz Insurance plc achieves improved claims visibility, analytics and standardized claims handling with Guidewire ClaimCenter

Allianz Insurance plc logo

American Modern Insurance Group achieves streamlined claims management, unified data and improved service levels with Guidewire InsuranceSuite

American Modern Insurance Group logo

American National achieves scalable, modern claims management for personal and commercial lines with Guidewire ClaimCenter

American National logo

AMERIND Risk achieves rapid growth and streamlined operations with Guidewire InsuranceNow

Amerind Risk logo

Amerisure Mutual Insurance Company achieves streamlined, configurable claims management and improved service delivery across Commercial and Workers' Compensation with Guidewire ClaimCenter

Amerisure Mutual Insurance Company logo

Amica Mutual Insurance Company achieves streamlined claims, policy and billing operations with Guidewire InsuranceSuite

Amica Mutual Insurance Company logo

Apollo Group - Customer Case Study

Apollo Group logo

Aspen Insurance achieves enhanced global claims efficiency and service quality with Guidewire ClaimCenter

Aspen Insurance logo

Automobile Club of Southern California achieves rapid consolidation and modernized end-to-end claims handling with Guidewire ClaimCenter

Automobile Club of Southern California logo

Aviva UK achieves streamlined underwriting, faster product launches and greater agility with Guidewire PolicyCenter and ClaimCenter

Aviva UK logo

How AXA Asia Engages, Innovates, and Grows Efficiently

AXA Asia logo

How Baloise, Member Company of Baloise Group Engages, Innovates, and Grows Efficiently

Baloise Group logo

Basler Versicherungen achieves faster time-to-market and improved agent and customer service with Guidewire

Basler Versicherungen logo

Basler Versicherungen achieves improved business insight and reduced costs with Guidewire DataHub

Basler Versicherungen logo

Bear River Mutual Insurance Company achieves a single source of truth and faster, more efficient claims handling with Guidewire ClaimCenter

Bear River Mutual Insurance Company logo

Beazley PLC achieves faster, more efficient global claims handling with Guidewire ClaimCenter

Beazley PLC logo

Boulder Claims achieves rapid 3‑month deployment and efficient disaster claims management with Guidewire ClaimCenter

Boulder Claims logo

Brotherhood Mutual Insurance Company achieves modern, flexible billing and improved operational efficiency with Guidewire BillingCenter

Brotherhood Mutual Insurance Company logo

Caixa Seguradora achieves digital transformation and unified core insurance operations with Guidewire InsuranceSuite and Guidewire Digital

Caixa Seguradora logo

California Casualty achieves faster, more efficient claims handling and improved customer service with Guidewire ClaimCenter 7.0 and Guidewire Live Analytics

California Casualty logo

California Insurance Guarantee Association achieves streamlined, scalable claims handling with Guidewire ClaimCenter

California Insurance Guarantee Association logo

How WSIB Engages, Innovates, and Grows Efficiently

Canada WSIB logo

Canadian Automobile Association Insurance Company (Ontario) achieves enhanced customer service and operational efficiency with Guidewire InsuranceSuite

Canadian Automobile Association Insurance Company (Ontario) logo

Canal Insurance Company achieves modernized claims handling and nationwide billing flexibility with Guidewire ClaimCenter and BillingCenter

Canal Insurance Company logo

Capital Insurance Group achieves more flexible, responsive billing and improved customer retention with Guidewire BillingCenter

Capital Insurance Group logo

CNA achieves streamlined underwriting and claims operations with Guidewire PolicyCenter and ClaimCenter

CNA logo

Co-operative Insurance Companies achieves a modernized platform and increased new business flow with Guidewire InsuranceNow

Co-operative Insurance Companies logo

CompSource Mutual Insurance Company achieves modernized policy, billing and claims operations and greater efficiency with Guidewire InsuranceSuite

CompSource Mutual Insurance Company logo

CompWest Insurance Company achieves faster, more cost-effective claims processing with Guidewire ClaimCenter

CompWest Insurance Company logo

CopperPoint Mutual Insurance Company achieves enhanced operational efficiency and improved agent and customer experience with Guidewire InsuranceSuite

CopperPoint Mutual Insurance Company logo

Coterie Insurance achieves sub‑20‑second quote-to-bind underwriting with Guidewire HazardHub

Coterie logo

CSAA Insurance Group achieves company‑wide standardized, modernized claims operations with Guidewire ClaimCenter

CSAA Insurance Group logo

CURE Auto Insurance achieves record six-month Michigan launch with Guidewire InsuranceNow

Cure Auto Insurance logo

Definity achieves 10x faster deployments, 75% less downtime, and rapid product launches with Guidewire Cloud

Definity logo

Direct General Corporation achieves rapid claims modernization and operational efficiencies with Guidewire ClaimCenter

Direct General Corporation logo

Direct Line achieves scalable claims growth and improved customer service with Guidewire ClaimCenter

Direct Line logo

Donegal Insurance Group achieves faster, more intuitive end-to-end claims processing with Guidewire ClaimCenter

Donegal Insurance Group logo

Earthquake Commission of New Zealand achieves scalable, disaster‑ready claims management with Guidewire ClaimCenter

Earthquake Commission of New Zealand logo

Elephant Insurance achieves improved customer service and underwriting insights with Guidewire PolicyCenter

Elephant Insurance logo

EMC Insurance - Customer Case Study

EMC Insurance logo

Encova Insurance achieves a unified, modern commercial-lines platform and improved agent & policyholder experience with Guidewire InsuranceSuite

Encova Insurance logo

ENNIA, the Dutch Caribbean’s largest insurer, achieves advanced customer insights and faster, smarter underwriting with Guidewire Predictive Analytics

ENNIA logo

Belgian insurer Ethias achieves streamlined operations and digital transformation with Guidewire InsuranceSuite

Ethias logo

Farm Bureau Insurance of Michigan transforms core systems and boosts customer and agent service with Guidewire InsuranceSuite

Farm Bureau Insurance of Michigan logo

Farm Bureau Mutual Insurance Company of Idaho (FBM Idaho) achieves faster claims processing and streamlined policy and billing with Guidewire

Farm Bureau Mutual Insurance Company of Idaho (FBM Idaho) logo

Farmers Union Insurance Frees Itself from Legacy Core System

Farmers Union Insurance logo

FCCI Insurance Group achieves faster, more efficient claims handling with Guidewire ClaimCenter

FCCI Insurance Group logo

Federated Insurance achieves modernized policy administration and real-time rating with Guidewire PolicyCenter and Rating Management

Federated Insurance logo

First Chicago Insurance Company - Customer Case Study

First Chicago Insurance Company logo

FMG Uses OnBase to Enhance the Value of Its Guidewire Implementation

FMG logo

Frank Cowan Company achieves faster, more efficient claims processing and improved visibility with Guidewire ClaimCenter

Frank Cowan Company logo

Frankenmuth Insurance achieves simplified infrastructure and streamlined operations with Guidewire InsuranceSuite

Frankenmuth Insurance logo

FRIDAY achieves record 60-working-day launch of mobile car insurance with Guidewire

FRIDAY logo

Frontline Insurance achieves operational efficiency and an omnichannel digital experience with Guidewire InsuranceSuite

Frontline Insurance logo

GAINSCO achieves streamlined, scalable, and more effective auto claims handling with Guidewire ClaimCenter

GAINSCO logo

Germania Insurance achieves digital transformation and improved agent, employee and policyholder experience with Guidewire InsuranceSuite

Germania Insurance logo

Gore Mutual achieves a digitally led national transformation with Guidewire InsuranceSuite on Guidewire Cloud

Gore Mutual logo

Grinnell Mutual achieves operational transformation and improved customer service with Guidewire Core and Digital products

Grinnell Mutual logo

GuideOne Insurance achieves faster speed-to-market with Guidewire PolicyCenter and Standards Based Templates

GuideOne Insurance logo

Guild Insurance Limited improves customer loyalty and speeds claims response with Guidewire Live (Guidewire)

Guild Insurance Limited logo

Harford Mutual Insurance Companies - Customer Case Study

Harford Mutual Insurance Company logo

Hartford Steam Boiler achieves operational efficiency and enhanced customer service with Guidewire ClaimCenter

Hartford Steam Boiler logo

Hastings Mutual Insurance Company achieves more flexible, efficient claims operations with Guidewire ClaimCenter

Hastings Mutual Insurance Company logo

Homeserve PLC achieves scalable, efficient claims handling with Guidewire ClaimCenter

Homeserve PLC logo

icare achieves customer-centric digital transformation with Guidewire InsurancePlatform and Guidewire Cloud

icare logo

Insurance Corporation of British Columbia achieves faster, more efficient online claims and 80%+ customer satisfaction with Guidewire CustomerEngage

Insurance Corporation of British Columbia logo

Intact Financial Corporation achieves a simplified technology footprint and operational efficiencies with Guidewire BillingCenter

Intact Financial Corporation logo

Island Insurance achieves modernized underwriting and improved agent and customer service with Guidewire PolicyCenter

Island Insurance logo

JEVCO Insurance Company achieves faster claim cycle times and improved customer service with Guidewire ClaimCenter

JEVCO Insurance Company logo

Jewelers Mutual Insurance Company achieves faster time-to-market and improved operational efficiency with Guidewire InsuranceSuite

Jewelers Mutual Insurance Company logo

Kentucky Farm Bureau Insurance achieves faster quoting, streamlined claims and billing with Guidewire InsuranceSuite

Kentucky Farm Bureau Insurance logo

L'olivier – assurance auto achieves enhanced customer service and operational efficiency with Guidewire InsuranceSuite

L'olivier – assurance auto logo

La Capitale General Insurance achieves unified, responsive billing operations with Guidewire BillingCenter

La Capitale General Insurance logo

LähiTapiola streamlines core systems and boosts customer experience with Guidewire InsuranceSuite

LähiTapiola logo

Lumley New Zealand improves data quality and modernizes policy, billing, and claims with Guidewire InsuranceSuite

Lumley New Zealand logo

LV= General Insurance achieves record customer satisfaction and rapid flood-claim handling with Guidewire ClaimCenter

LV= General Insurance logo

LV= Insurance handles surge of flood claims and boosts customer satisfaction with Guidewire ClaimCenter

LV= Insurance logo

MACIF - Customer Case Study

MACIF logo

Main Street America Group achieves modernized, efficient claims processing with Guidewire ClaimCenter

Main Street America Group logo

MEMIC achieves enhanced data management and business intelligence with Guidewire

MEMIC logo

Merastar Insurance Company achieves faster, more accurate claims handling with Guidewire ClaimCenter

Merastar Insurance Company logo

Mercury Insurance Group achieves faster product expansion and lower maintenance costs with Guidewire InsuranceSuite

Mercury Insurance Group logo

MiddleOak achieves faster product updates and operational efficiency with Guidewire PolicyCenter

MiddleOak logo

Mississippi Farm Bureau Insurance consolidates billing & claims and modernizes systems with Guidewire

Mississippi Farm Bureau Insurance logo

Mississippi Windstorm Underwriting Association achieves scalable, cost‑saving operational efficiency with Guidewire InsuranceNow

Mississippi Windstorm Underwriting Association logo

Montana State Fund achieves data centricity and a single source of truth with Guidewire ClaimCenter, DataHub & InfoCenter

Montana State Fund logo

Motorists Insurance Group achieves a unified, modern commercial-lines platform and improved agent experience with Guidewire InsuranceSuite

Motorists Insurance Group logo

Mountain West Farm Bureau Mutual Insurance achieves core systems modernization and reduced maintenance costs with Guidewire InsuranceSuite

Mountain West Farm Bureau Mutual Insurance logo

Mutual of Enumclaw enhances customer experience and streamlines billing with Guidewire BillingCenter

Mutual of Enumclaw logo

Mountain West Farm Bureau Mutual Insurance Company (MWFBMIC) achieves improved auto underwriting profitability and 20% written-premium growth with Guidewire Predictive Analytics (Guidewire)

MWFBMIC logo

Natixis achieves modernized, efficient claims management and improved digital customer experience with Guidewire ClaimCenter and CustomerEngage

Natixis logo

New Mexico Mutual Group achieves early claims system replacement and a market-leading technology advantage with Guidewire ClaimCenter

New Mexico Mutual Group logo

NFU Mutual achieves streamlined premium billing and improved collections with Guidewire BillingCenter

NFU Mutual logo

NJM Insurance Group achieves streamlined claims, policy and billing operations with Guidewire (ClaimCenter, PolicyCenter, BillingCenter)

NJM Insurance Group logo

How North Carolina Joint Underwriting Association Mutual Insurance Company Engages, Innovates, and Grows Efficiently

North Carolina Joint Underwriters Association logo

Increasing IT Staff Efficiency and Maintaining Competitive Advantage

Oklahoma Farm Bureau logo

Orion 180 achieves accelerated quoting and deeper business insights with Guidewire HazardHub

Orion 180 logo

P&V Group achieves streamlined claims operations and improved customer satisfaction with Guidewire ClaimCenter

P&V Group logo

Pacific Compensation Insurance Company cuts loss ratios and streamlines claims operations with Guidewire ClaimCenter

Pacific Compensation Insurance Company logo

Pacifico Seguros achieves faster time-to-market and streamlined core operations with Guidewire InsuranceSuite

Pacifico Seguros logo

Pekin Insurance achieves model-driven pricing and 15–20% auto loss-ratio improvement with Guidewire

Pekin Insurance logo

Penn National Insurance achieves flexible, real-time billing and faster time-to-market with Guidewire BillingCenter®

Penn National Insurance logo

Pioneer State Mutual Insurance Company achieves modern, flexible billing and enhanced customer service with Guidewire BillingCenter

Pioneer State Mutual Insurance Company logo

Portage Mutual Insurance modernizes claims operations and enhances customer experience with Guidewire ClaimCenter

Portage Mutual Insurance logo

Promutuel Assurance achieves a unified claims system and market leverage with Guidewire ClaimCenter

Promutuel Assurance logo

PURE High Net Worth Insurance Company (PURE) achieves rapid, modern, and leakage‑reduced claims operations with Guidewire ClaimCenter

PURE High Net Worth Insurance Company (PURE) logo

PZU achieves market-leading digital transformation and superior customer experience with Guidewire PolicyCenter and BillingCenter

PZU logo

QBE North America achieves consolidated, scalable claims processing with Guidewire ClaimCenter

QBE North America logo

QBE North America achieves modernized core processing and enhanced customer experience with Guidewire

QBE North America logo

RACQ Insurance achieves faster, higher-quality member service and streamlined operations with Guidewire

RACQ Insurance logo

Radian expedites underwriting and streamlines systems with Guidewire InsuranceSuite

Radian logo

Rakuten General Insurance achieves integrated claims management and improved customer service with Guidewire ClaimCenter

Rakuten logo

Red River Mutual achieves modernized core systems and enhanced claims service with Guidewire

Red River Mutual logo

Republic Group modernizes operations and consolidates legacy systems with Guidewire

Republic Group logo

Rockingham Insurance modernizes its technology platform and improves customer service with Guidewire InsuranceNow

Rockingham Insurance logo

Rosgosstrakh achieves paperless, consistent claims handling and one-day settlements with Guidewire ClaimCenter

Rosgosstrakh logo

SafeAuto Insurance modernizes core operations and speeds product launches with Guidewire InsuranceSuite

SafeAuto Insurance logo

Safety National achieves streamlined claims and policy administration with Guidewire ClaimCenter & PolicyCenter

Safety National logo

Saga Services Limited achieves agile cultural transformation and rapid product innovation with Guidewire

Saga Services Limited logo

San Cristóbal Seguros cuts claims cycle from three months to one month with Guidewire ClaimCenter

San Cristóbal Seguros logo

Santam achieves agility and faster product delivery with Guidewire PolicyCenter and BillingCenter

Santam logo

SBI Insurance achieves scalable, customer-centric growth with Guidewire InsuranceSuite (Guidewire)

SBI Insurance logo

SECURA Insurance streamlines data and improves decision-making with Guidewire

SECURA Insurance logo

Seibels achieves more efficient, modernized claims processing with Guidewire ClaimCenter and Claim Portal

Seibels logo

Sompo International achieves streamlined, under‑budget policy administration and rapid user adoption with Guidewire PolicyCenter

Sompo International logo

Sompo International (Sompo Japan Insurance Company of America) enhances data management and business intelligence with Guidewire

Sompo International logo

Southern Trust achieves streamlined policy processing and scalable growth with Guidewire InsuranceNow

Southern Trust logo

SSQ General Insurance (SSQ) achieves scalable growth and improved agility with Guidewire InsuranceSuite

SSQ General Insurance (SSQ) logo

Suncorp Group achieves claims transformation and reduced claims expenses with Guidewire ClaimCenter

Suncorp Group logo

Touring Assurances (TATV) achieves operational efficiency and scalable growth with Guidewire

TATV logo

TD Insurance accelerates business transformation with Guidewire Cloud by Guidewire

TD Insurance logo

The Co-operators achieves faster speed to market and operational efficiencies with Guidewire InsuranceSuite

The Co-operators Group Ltd. logo

The Commonwell Mutual Insurance Group achieves operational transformation and enhanced customer experience with Guidewire InsuranceSuite

The Commonwell Mutual Insurance Group logo

The Dominion of Canada General Insurance Company achieves faster, more consistent claims handling and flexible billing with Guidewire ClaimCenter and BillingCenter

The Dominion of Canada General Insurance Company logo

The General achieves faster, lower‑cost claims payments with Guidewire ClaimCenter and InsurPay

The General logo

The Guarantee Company of North America achieves faster, more efficient and more accurate claims processing with Guidewire ClaimCenter

The Guarantee Company of North America logo

The Ohio Casualty Insurance Company achieves streamlined, flexible, and efficient claims processing with Guidewire ClaimCenter

The Ohio Casualty Insurance Company logo

The Wawanesa Mutual Insurance Company achieves modernized operations and faster broker and customer service with Guidewire InsuranceSuite

The Wawanesa Mutual Insurance Company logo

Tinkoff Online Insurance achieves customer centricity and a rapid 5‑month launch with Guidewire InsuranceSuite

Tinkoff Online Insurance logo

Topa Insurance Company achieves rapid market entry—launches five cannabis products in 9 months with Guidewire InsuranceNow

Topa Insurance Company logo

Torus Insurance achieves streamlined global claims management and improved efficiency with Guidewire ClaimCenter

Torus Insurance logo

Towergate Insurance achieves streamlined, consistent claims handling and lower claims costs with Guidewire ClaimCenter

Towergate Insurance logo

TUiR Warta achieves faster, more customer-friendly claims handling with Guidewire ClaimCenter

TUiR Warta logo

Union Mutual achieves 60% premium growth, faster analytics, and 20% cost savings with Guidewire InsuranceNow

Union Mutual logo

Union Mutual of Vermont - Customer Case Study

Union Mutual of Vermont logo

United Automobile Insurance Company achieves streamlined, more efficient claims management and improved decision-making with Guidewire ClaimCenter

United Automobile Insurance Company (UAIC) logo

Universal Insurance Company achieves streamlined core operations and faster growth with Guidewire InsuranceSuite

Universal Insurance Company logo

Velocity Risk Underwriters - Customer Case Study

Velocity Risk Underwriters logo

Western National Insurance achieves more efficient, customer-centric claims handling and higher retention with Guidewire ClaimCenter

Western National Insurance  logo

Western Reserve Group achieves greater automation and improved agent ease-of-use with Guidewire InsuranceSuite

Western Reserve Group logo

Westfield Insurance achieves a $7.5M (15.16%) annual increase in subrogation recoveries with Guidewire ClaimCenter

Westfield Insurance logo

Workplace Safety and Insurance Board achieves faster, more flexible 360-degree customer service with Guidewire InsuranceSuite

Workplace Safety and Insurance Board logo

XL Catlin Group achieves US growth and modernized underwriting, claims, and billing with Guidewire InsuranceSuite

XL Catlin Group logo

Zurich Insurance achieves streamlined claims operations and improved customer satisfaction with Guidewire ClaimCenter

Zurich Insurance logo

No matching case studies