Case Study: The Co-operators achieves faster speed to market and operational efficiencies with Guidewire InsuranceSuite

The Co-operators Group - Customer Case Study

The Co-operators Group Ltd. is a leading Canadian‑owned insurer protecting more than 1 million vehicles, 810,000 homes, 125,000 businesses and 40,000 farms through a broad agent, broker and call‑centre network. Faced with the need to standardize and modernize core systems across its property/casualty companies, the organization launched a "Common Systems" initiative to create an efficient, flexible platform that would speed product rollout, streamline processes and improve service to customers and distribution partners.

To meet that goal The Co-operators implemented Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter, add‑on modules and Live Analytics) on a common technology platform. The pre‑integrated solution now runs underwriting, policy administration, billing and claims, enabling shared business rules and skills, faster time to market, easier use by agents and brokers, and measurable operational and strategic efficiencies across the group.

The Co-operators Group Ltd.

Martin Tremblay

Senior Vice President and Common System-Policy Initiative Sponsor