Case Study: Alfa Insurance achieves streamlined systems and reduced maintenance costs with Guidewire InsuranceSuite

Alfa Insurance - Customer Case Study

Alfa Insurance, founded in 1946 from the Alabama Farmers Federation, now serves more than 1 million customers across 11 states with property, automobile, farm and commercial coverages and a reputation for strong customer service. Facing a patchwork of legacy systems, Alfa launched an organization-wide transformation to consolidate systems, reduce maintenance costs, streamline processes and gain the flexibility needed to remain competitive.

Alfa implemented Guidewire InsuranceSuite—PolicyCenter, BillingCenter and ClaimCenter—to create an integrated, customer-centric platform across personal and commercial lines. The consolidation simplified infrastructure and operations, reduced system maintenance overhead, and provided the agility to support Alfa’s broad product set while improving its ability to service customers.

Alfa Insurance

Jeff Frazee

Chief Information Officer