Case Study: The Guarantee Company of North America achieves faster, more efficient and more accurate claims processing with Guidewire ClaimCenter

The Guarantee Company of North America - Customer Case Study

The Guarantee Company of North America is a North American leader in specialty insurance, serving niche segments such as construction, corporate programs, and customized personal lines. Facing rising expectations from policyholders and brokers, The Guarantee sought to modernize claims operations to increase speed, reduce errors, and deliver better analytics and service across its commercial and personal lines.

To meet that goal, The Guarantee implemented Guidewire ClaimCenter and Guidewire Digital as part of a broader transformation. The new platform streamlined claims processing, reduced error potential, and delivered richer analytics, boosting customer service and operational agility while reinforcing the company’s image as a modern, capable insurer.

The Guarantee Company of North America

Frank Faieta

National Vice President, Claims