Case Study: Frankenmuth Insurance achieves simplified infrastructure and streamlined operations with Guidewire InsuranceSuite

Frankenmuth Insurance - Customer Case Study

Frankenmuth Insurance, a Michigan-based carrier serving commercial, personal, and workers’ comp lines through over 500 independent agencies in 14 states, launched an organization-wide transformation to modernize aging systems. With more than 600 employees focused on being the insurer of choice, the company needed to simplify its infrastructure, reduce maintenance costs, streamline business processes, and gain the flexibility to remain competitive.

Frankenmuth selected Guidewire InsuranceSuite—including PolicyCenter, BillingCenter, ClaimCenter, DataHub and add-on modules—to deliver a tightly integrated platform and a client-centric view of policyholder information. The deployment, starting with commercial lines and moving to personal lines, is expected to cut system maintenance, improve operational efficiency and customer service, and position Frankenmuth to continue providing “peace of mind” for years to come.

Frankenmuth Insurance

Philip McCain

Vice President, Information Technology