Case Study: Montana State Fund achieves data centricity and a single source of truth with Guidewire ClaimCenter, DataHub & InfoCenter

Montana State Fund Achieves Data Centricity with Guidewire

Montana State Fund (MSF) is Montana’s largest workers’ compensation insurer, serving 26,000 employers as a public, non‑profit entity that must provide rigorous, long‑term reporting to the Governor and Legislature. After an operational data warehouse failure and years of legacy systems producing inconsistent, low‑granularity data, MSF needed a reliable, validated source of truth to support audits, long‑term claim storage, and timely decision‑making.

MSF implemented a data‑centric architecture—integrating Guidewire ClaimCenter with Millbrook/Guidewire DataHub and InfoCenter to create “Insurance Intelligence”—and established a data governance team to protect data integrity. The result: a single trusted operational data store, 300 watermarked standard reports, broad self‑service adoption (148 regular users, 65 power users), better quality claims data, faster legislative reporting, and empowered, fact‑based decisions across the organization.

Montana State Fund

Al Parisian

Chief Information Officer