Case Study: American Modern Insurance Group achieves streamlined claims management, unified data and improved service levels with Guidewire InsuranceSuite

American Modern Insurance Group - Customer Case Study

American Modern Insurance Group, a specialty insurer serving residential property and recreational markets, needed to improve agent and customer experiences while addressing fragmented legacy systems. The company sought consolidated claims, policy and billing workflows, better reporting and a department-wide view of claims to streamline processes and support growth.

American Modern implemented Guidewire ClaimCenter, PolicyCenter and BillingCenter and adopted Guidewire DataHub and InfoCenter for enterprise data management and business intelligence. The solution centralized and standardized data into a single repository, enabled automated BI and improved reporting—resulting in overwhelmingly positive adjuster feedback, higher service levels and faster, actionable insights.

American Modern Insurance Group

John Sprtizky

Assistant Vice President - Business Enablement