Case Study: Pacific Compensation Insurance Company cuts loss ratios and streamlines claims operations with Guidewire ClaimCenter

Pacific Compensation Insurance Company - Customer Case Study

Pacific Compensation Insurance Company (PacificComp) is an emerging leader in California workers' compensation insurance focused on dramatically reducing loss ratios through aggressive claims management, loss control, and fraud prevention. To achieve maximum operational efficiency, PacificComp evaluated available claims systems and selected Guidewire ClaimCenter as the most powerful, comprehensive, and flexible solution for managing workers' compensation claims.

Since July 2005, ClaimCenter has supported end-to-end workers' compensation claim handling across PacificComp’s entire claims organization, and in June 2006 the company expanded its adoption to the full Guidewire Insurance Suite, adding PolicyCenter and BillingCenter. The implementation delivered a unified, best-in-class platform to streamline workflows and support PacificComp’s strategy to improve operational efficiency and control losses.

Pacific Compensation Insurance Company