Case Study: GAINSCO achieves streamlined, scalable, and more effective auto claims handling with Guidewire ClaimCenter

GAINSCO - Customer Case Study

GAINSCO, a Dallas-based holding company that markets nonstandard personal auto insurance across several U.S. states, needed a modern, scalable end-to-end claims platform to support 175 claims staff spread across three regional centers and to align with its web-based corporate technology strategy.

GAINSCO implemented Guidewire ClaimCenter (with Guidewire Live Analytics) — a Java EE, web-based solution chosen for its scalability and functionality. The rollout was completed on time and on budget and delivered measurable operational benefits: adjusters work more effectively through business-rules-driven workflow automation, and real-time management information enables faster identification and resolution of handling and process issues while helping the company apply best practices across its organization.

GAINSCO

Phil West

Chief Information Officer