Case Study: Torus Insurance achieves streamlined global claims management and improved efficiency with Guidewire ClaimCenter

Torus Insurance - Customer Case Study

Torus Insurance, a global specialty insurer, selected and deployed Guidewire ClaimCenter as its new global claims management system across all lines of business. Facing rapid international growth and the complexity of commercial and specialty lines, Torus needed a flexible, scalable platform to standardize claims handling, improve operational visibility, and support its ambition to be a premier claims organization.

Implementing ClaimCenter gave Torus a configurable, maintainable system capable of managing complex claims worldwide. The solution standardized processes and improved operational administration, driving greater claims-handling efficiency, more consistent and timely outcomes, enhanced performance visibility through built-in metrics, and a differentiated customer service aligned with the company’s growth goals.

Torus Insurance

Rob Powell

Global Head of Claims