Case Study: Aspen Insurance achieves enhanced global claims efficiency and service quality with Guidewire ClaimCenter

Aspen Insurance - Customer Case Study

Aspen Insurance, a division of Aspen Insurance Holdings Ltd., is a specialty insurer operating across commercial and personal lines in EMEA and globally. Facing a fragmented claims environment, Aspen needed a single, flexible claims-management platform to improve data capture, automate key processes, and drive consistency and service quality across its diverse global business.

Aspen selected Guidewire ClaimCenter® and worked with Guidewire’s Value Consulting Group using the Wedge Business Case™ methodology to quantify the impact. The implementation delivered configurable workflows and automation that support adjusters, improve process efficiency, enhance data capture and consistency across lines, and position Aspen to offer faster, more professional claims services to clients.

Aspen Insurance

Lisa Gibbard

Group Head of IT