Case Study: Red River Mutual achieves modernized core systems and enhanced claims service with Guidewire

Red River Mutual - Customer Case Study

Red River Mutual is a mutual insurer serving families, farms, and businesses across Manitoba and Saskatchewan that needed a modern, integrated core platform to deliver competitive products and superior claims service, improve broker and policyholder experience, and position itself to compete with larger carriers.

The company selected Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter), Guidewire Digital, DataHub, InfoCenter, Guidewire Live Analytics and the Claim Portal for Vendors, accessed via a private cloud and implemented and supported by EY. The solution modernized underwriting, policy administration, billing and claims, added analytics and digital capabilities, and enabled Red River Mutual to deliver faster, more consistent service while focusing on its core mission to protect and serve customers.

Red River Mutual

Brian Esau

President and CEO