Case Study: Farm Bureau Insurance of Michigan transforms core systems and boosts customer and agent service with Guidewire InsuranceSuite

Farm Bureau Insurance of Michigan - Customer Case Study

Farm Bureau Insurance of Michigan, founded in 1949 by Michigan farmers, serves nearly 500,000 policyholders through 400 agents and offers life, home, auto, farm, business, and retirement products. Facing a larger business transformation, the company needed to modernize its core systems and business practices to continuously improve service for both policyholders and agents.

To meet that need, Farm Bureau selected Guidewire’s InsuranceSuite—including PolicyCenter, BillingCenter, and ClaimCenter—and relied on Guidewire’s team to demonstrate solutions visually during the selection and implementation. The project modernized Farm Bureau’s core systems, streamlined operations, and strengthened the insurer’s ability to deliver improved service to customers and agents, giving leadership confidence in the decision.

Farm Bureau Insurance of Michigan

Bill Hodges

Director, Marketing Development and Support